Client Comments Collected Over The Years

" Paul

Thanks for all your efforts with making this property work. I rarely see a

broker put so much effort into a property. Without question you are the broker

that I will recommend in all the areas that you cover.

Regards,

July 18, 2012

Hi Paul,

I don’t think that any of us can express our gratitude for all your hard work and persistence. It’s not been an easy property to work with, however, you stuck with it when many would have thrown in the towel. I’ll continue to recommend you to anyone in the Berkshires looking to sell or buy.

Many thanks,

Received on July 19, 2012 from a very satisfied seller.  Our thanks for the compliment.  We offer this kind of service to every seller as a matter of course and our way of doing business.

Paul, 

Thank-you very much for your kind comments below and I can only echo Tryggvi’s earlier statement regarding your services in the congregation’s behalf. We were very fortunate to find and work with someone who consistently exhibited such a high degree of professionalism and commitment. Given the impossibly challenging limitations of this particular property, I will have to say that your steadiness, positive attitude, and timely encouragement to keep pressing forward were among the most significant factors contributing to this successful outcome.  

With genuine appreciation,

Dear Paul,
 
What a wonderful experience working with you to find our vacation home!  We feel so fortunate to have found you.  Your competence in every realm--the ins and outs of the real estate market, knowledge of how homes are constructed and maintained, staying on top of every detail along the way--was impressive.  We have worked with many good real estate agents over the years, but you stand out as someone who is truly gifted.  You negotiated on our behalf in a manner that was impressively hard-nosed yet gracious.  Through our eighteen months of looking, your enthusiasm and unflappability ensured that we always enjoyed our outings.  We very enthusiastically recommend you to our friends and family.  Thank you!
 
Jennifer Ellwood and Steven Cooper, Jan 2011

One often finds well thought-out and lucid comments on John's site, but yours stood out even among such good company. 
Best regards, 

We have very much appreciated you and how genuine and caring you are. It has been our pleasure as well.

Dear Paul,
Now that Eric and I have completed all our real estate transactions, I wanted to take a minute to thank you for all you've done for us. There were so many details to work out that we are grateful that we had you as our patient guide on both the sale of the Vermont house and the purchase in Williamstown. A less competent or experienced broker might have failed to foresee problems that you identified and advised us on the right way to address the particular issue. It was clear that you had our best interests at heart, and we were the beneficiaries of your knowledge.
We are thrilled to now be residents of a wonderful community, and we look forward to seeing you in Williamstown.
We wish you continued success and would be happy to sing your praises to potential clients.
Regards to Joyce and to Sherri!
Regards

….. We highly value your guidance and agree with you on all fronts…..We feel so blessed to have an agent we trust. 
All the best,

April 3, 2012

From:  Northern Berkshire Habitat for Humanity, North Adams MA

Dear Friend of Habitat:

On behalf of Northern Berkshire Habitat for Humanity, Inc.  I want to thank you for your donation.  Your generosity assists us to continue building affordable housing for deserving families.  Our mission would not be achievable without support like yours.

Sincerely,

Paul Austin

President