July 18, 2012 Hi Paul, I don’t think that any of us can express our gratitude for all your hard work and persistence. It’s not been an easy property to work with, however, you stuck with it when many would have thrown in the towel. I’ll continue to recommend you to anyone in the Berkshires looking to sell or buy.

Tryggvi

April 3, 2012 From: Northern Berkshire Habitat for Humanity, North Adams MA Dear Friend of Habitat: On behalf of Northern Berkshire Habitat for Humanity, Inc. I want to thank you for your donation. Your generosity assists us to continue building affordable housing for deserving families. Our mission would not be achievable without support like yours. Sincerely, Paul Austin President

12/25/2017 Dear Paul, After all we went through the last six months I needed a few days to think over everything over before writing you. Because I have known you and your excellent reputation for probably 30 years there was no question who Dianne and I wanted to help us with the sale of our home. Little did I know or could imagine what we would go through over the last six months. When the interior was destroyed in a broken pipe flood [...]

Ben and Diane Glick

Hi Carolyn, Well, we got through the closing, with drama rearing up even at the last minute! We just wanted to make sure you know how much we valued your agency, your assistance and your good humor throughout these weeks, that have quite probably seemed longer to us than to you. You did a great job for us, and we are grateful for your help, and glad to have worked with you.

Dear Paul: Last November Jim and I decided to start the search for a retirement home in the Berkshires. We really wanted to be within close proximity to Williams College, good healthcare, Tanglewood, and of course the great outdoors. We searched the internet for a good reliable real estate agency, and after reading favorable comments about your agency decided that we would visit Williamstown for the weekend and stop in to see if someone could be of [...]

Jim & Sheila

Dear Paul, Thank you for leading us to North Adams. The time you took with us when we first came to your office persuaded us of the pleasures of the Berkshires. Your associate, Carolyn Umlauf was absolutely wonderful to work with. She was polite, professional and tough as nails when needed. I call it the velvet hammer. She is a great addition to your office. Thank you for everything. We could not be happier with [...]

April 10, 2012 From: Berkshire Community Action Council, Inc., Pittsfield MA Dear Mr. Paul Harsch, I want to express my appreciation for your generosity in support of Berkshire Community Action Council in emergency heating assistance. Your assistance means so much to BCAC as well as our community. Thank you from all of us. Sincerely Aleta Moncecchi

RE: Listing and Sale of 696 West Shaft Road, North Adams, MA 01247 Dear Mr. Harsch: Barb and I are simply amazed that your listing of our home, and your expert guidance in this matter, were the major factors in our sale on November 21, 2008, and with a satisfactory sale price given the present housing market turmoil. Our initial instincts in [...]

April 10, 2012 From: Berkshire Humane Society, Inc., Pittsfield MA Dear Paul, Thank you so much for your generous contribution to the Berkshire Humane Society. I am pleased to inform you that your donations were applied to the Ken Freeberg Special Needs Fund- Spay/Neuter program. This is a fund that we use almost on a monthly basis for surrendered pets that need special care. Again on behalf of our homeless animals thank you for thinking of Berkshire [...]

It was a pleasure working with you. Let's do it again! Mary & Terry

Dear Paul, We extend our thanks and praise to you and your staff as you celebrate your 35 years of providing real estate services to our community. On behalf of the Trustees, Officers and staff we congratulate you and wish you many more years of great service. Sincerely,

Charlie O’Brien, President South Adams Savings Bank

Carolyn, I just wanted to let you know how grateful I am for all your hard work and tireless dedication which made the sale of my home a great experience! Your character and personality is what sets you apart from the rest! I am in the process of moving and settling in at my new place but will be sure to give you a call when everything is situated. Thanks again for everything! Sincerely,

Tom Quinton May 2009

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